Night Auditor

Are you...

- a night owl?

- friendly?

- detail oriented?

- looking for a job with a good company?

Well then you're in the right place! Pax Properties is looking for a Night Auditor to join our team at our Vero Beach Inn & Suites location in Vero Beach, FL.

Bonus points for people who get stuff done, want to succeed by helping others succeed, and want to commit to continually learning and improving.

So what exactly is a Night Auditor?

A Night Auditor is responsible for recording and keeping hotel logistical information up to date. They also help prepare reports for the following day shift (like guest check-out final statements) and help guest with any inquiries or checking in the nighttime. 

As our Night Auditor, here is an example of what your specific responsibilities would be.

Responsibilities

• Provide professional and courteous guest service at all times
• Answer telephone calls according to POP*
• Ensure every guest receive a TripAdvisor card and solicit for a glowing review according to POP
• Complete the 10-5 rule with everyone that enters the hotel according to POP
• Register and assign rooms to guests
• Answer inquiries pertaining to hotel services, registration of guests, shopping, dining, entertainment and travel direction
• Check the maintenance list to in ensure rooms that are rent-ready are removed from the list every shift
• Keep records of room availability and guests’ accounts
• Maintain wake-up call service daily
• Run nightly reports ensuring daily financials balance according to property’s POP
• Post charges correctly to guest folios as needed
• Promote any current hotel and franchise marketing programs
• Maintain workspace and storage areas to be neat and clean
• Complete daily cash deposit log
• Complete and sign off on the daily checklist (before clocking out at shift's end)
• Serve as Manager on Duty
• Respond to and assists guests in the event of an emergency
• Prepare for, attends, and contributes to the weekly department meetings
• Deal with all problems with a high degree of professionalism, courtesy and consideration

*POP = Pax Operating Procedure

It may seem simple, but the Night Auditor is a crucial part of a hotel's operational success. With your help, the day shift will be able to operate smoothly and with minimal to no complication over guest/financial reporting tasks.

So... Sound like something you'd be good at and can have fun with? 

Here's what you can expect:

• Compensation: $15 - $17 (hourly)
• Collaborative bonuses at every level. We succeed by helping others succeed
• Health, Dental, and Vision benefits available
• You'll be working with a cohesive group
• Plenty of advancement opportunities

*Keep in mind, Background Checks and Drug Testing will be conducted on all applicants*

About Pax Properties/Pax Hotel Group..

With several locations throughout Florida and Oklahoma, Pax shares one singular value: to provide extraordinary value for people of ordinary means. 

Whether it’s through exceptional customer service, luxuriously styled suites, or 4-star amenities on a 2-star hotel’s room price, we aim to change the notion that inexpensive means “cheap”. Pax wants to be the go-to hotel for travelers looking to travel on a budget without sacrificing the creature comforts they’ve come to love from costlier alternatives.

So that covers why you would want to STAY at a Pax hotel, but why would you want to WORK here?

At Pax we believe in the importance of taking care of our employees without the existence of advancement ceilings – this is reflected in the company’s benefits (that are normally found in companies twice as large) and its commitment to advancing employees within the company, in their personal lives, or both.

How many companies do you know that will commit resources to work as your buying agent when looking to buy a home – only to give their commission back to you (after closing on a home) in your paycheck?

Pax will! ✔

How many companies have ever given you a $300 year-end bonus after your third year with them – only to increase that by $100 for every subsequent year?

Pax will! ✔

The benefits don’t stop there either. You can also expect...
- Generous individual AND team performance bonuses
- Approachable management
- Employee discounts at all our locations
- Educational reimbursements

...and plenty more.

Our employees work hard to provide customers with stellar service, and Pax wants to show appreciation by giving back in a way that’s beyond fair. We are constantly working to add to our benefits programs too and we welcome suggestions.

Simply put, we want working at Pax Hotels to be about more than a paycheck if you would like it to be.